|2011-08-07 17:36:57||How can SkS better provide answers to questions?|
I got an email earlier this week from someone asking if I could help them with this climate denial email they had received. Apparently, climate denial emails are going gangbusters at the moment, getting emailed all over and many are emailing me for advice. In this case, I asked him to forward me the email and a source URL if possible. He emailed back the following response:
I googled the email text and found it came from this webpage (someone seems to have copied and pasted the webpage into an email and sent it around to people). So I added the webpage to the SkS database using the Firefox Add-on so that SkS generated a page of its climate myths alongside our one-liner rebuttals. Then I sent this email to the person:
My question: a big element of SkS is providing answers to people's questions. A lot of people are receiving misinformation by email or on the web and come to SkS for answers. Can anyone think of ways we can make our answers more user-friendly and accessible for this kind of situation?
|2011-08-07 23:53:56||Some may be reluctant to post questions on threads, so how about this?|
How about a "Questions to the Editor Section"?
It would work better as an email function, but you would need to have that capability (email) as part of SkS so others could help you with the workload.
Similar to thread moderation, but via email.
You would have one dedicated email bin for incoming emails, then give individuals access to it so they could respond to them for you.
Despite lurking at SkS for ages I have been an infrequent commenter. This is because my feeling (and I am working on an essay/post about this) is that many questions and comments at SkS are purely time wasters.
The time wasters don't want to know the answers they just want to waste your time – like FOI attacks. My curmudgeonly advice for the emails is:
1) Link to Royal Society or similar statement.
2) Say either the Royal Society, every world scientific body and every world government are deliberately lying and telling the *same* lie OR the source of the email is mistaken/lying.
3) Link to SkS and say: Here are some examples of common lies told about climate change. See if you can find one, some or all of the claims made in the email here.
Do not answer each claim in detail. That will take forever.